Contemporary law practice has seen a marked increase in complexity – emotionally, procedurally, and behaviourally. Practitioners frequently report escalating resistance, emotional volatility, and perceived non-compliance from clients. This presentation seeks to advance a conceptual reframing of such phenomena through an interdisciplinary lens, arguing that an outdated, pathologising view of client behaviour obscures deeper systemic and neurobiological dynamics that must be addressed for law processes to provide utility and remain ethical in complex contexts. Insights from neuroscience, psychology, and law are integrated here to better understand and respond to complex client behaviour in legal processes.
This session is
designed to assist legal practitioners to reframe their understanding of difficult client behaviour from a pathologising framework to a broader perspective informed by recent research into the neuroscience of behaviour. It is a thought-provoking primer on how to adjust your approach when managing tricky people.
You may also be interested in signing up for Dr Purcell's
How to Work with Difficult Clients and Those Who Blame Everything on Others webinar.
Contact details:
Please contact the Auckland Branch for group bookings of 20 or more.
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